We take pride in the quality of our products at Bakersfield Pool Supply. We know, however, that sometimes things don't turn out perfectly. Whether the wrong item was purchased, it doesn't meet expectations, or it is defective or damaged, we are committed to making it right. If you're not 100% satisfied with your purchase, you can return it within 30 days of purchase for a replacement or refund (subject to the limitations below).

 

Products being returned must be in their original packaging and in line-new condition. Chemical returns must be in their original, unopened packaging with no visible damage.

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Non-Refundable and Non-Returnable Items Include:

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• Any muriatic acid, sodium hypochlorite (chlorinating liquid), or calcium hypochlorite

• Any hazardous materials including sanitizing chemicals, non-chlorinated oxidizing chemicals, acids and bases, and paint or paint-related products

• Any used or installed equipment including but not limited to circulating pumps, filters, heaters, heat pumps, salt cells, lights and automatic pool cleaners

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*It is at the owner/manager's discretion whether or not to issue a refund if there is no receipt or transaction verification present.